Optical Stores & Chains Solution

The definitive precision-engineered ERP solution for modern optical retailers and clinical chains. Unify your entire practice from optometrist consultation to global supply chain management.

Certified Odoo Partner

Automation

Visibility

Experience

Reporting

Delivered Success Stories

Asia Opticals

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Bridge the Gap from Legacy to Modern ERP

Most industrial businesses continue to rely on legacy systems such as Dotline for office administration, inventory management, and accounting operations. We help organizations seamlessly migrate to Odoo ERP, enabling them to manage CRM, Sales, Inventory, Accounting, HR, Procurement, and other business functions from a single integrated platform.

Compared to traditional ERP systems, Odoo offers greater flexibility, real-time data visibility, process automation, cloud accessibility, and seamless integration between departments. This eliminates duplicate data entry, improves operational efficiency, and provides a scalable foundation for future business growth.

Customer & CRM Management

Build stronger customer relationships through a centralized platform that captures every customer interaction, prescription record, and purchase history. Deliver personalized experiences while improving customer retention and engagement.

Customer Registration
Profile & Preferences Management
Purchase History Tracking
Follow-ups & Reminders
Loyalty Program Management

Appointment & Optometrist Management

Streamline appointment scheduling and consultation workflows to ensure efficient patient management. Coordinate doctor availability, customer bookings, and follow-up activities from a single system.

Appointment Scheduling
Optometrist Availability
Consultation Management
Calendar Integration
Automated Reminders

Prescription Management

Digitize prescription workflows to ensure accuracy and consistency throughout the customer journey. Maintain complete visibility of eye measurements, lens requirements, and approval processes.

Eye Prescription Records
PD & Measurement Tracking
Lens Selection Management
Prescription Validation
Approval Workflow

Sales & Invoice

Accelerate retail operations with integrated sales, billing, and payment management. Improve customer experience while maintaining complete control over pricing and transactions.

Sales Order Processing
Billing & Invoicing
Discount Management
Payment Tracking
Customer Order Confirmation

Insurance Management

Simplify insurance-related operations with automated approval and claim management processes. Reduce administrative effort while improving compliance and accuracy.

Insurance Verification
Claim Submission
Approval Workflow
Claim Tracking
Insurance Reporting

Warranty & Claim Management

Enhance after-sales service by efficiently managing warranty requests and customer claims. Ensure transparency throughout the claim lifecycle.

Warranty Registration
Claim Request Handling
Internal Verification
Status Tracking
Customer Notifications

Advance Payment Management

Gain complete visibility into customer advances, deposits, and balances. Improve financial control with automated accounting integration.

Advance Collection
Deposit Tracking
Balance Monitoring
Refund Management
Accounting Integration

Lab Management

Monitor lens processing and laboratory operations with complete visibility into every production stage. Improve quality control, reduce turnaround times, and ensure accurate order fulfillment.

Order Generation
Lens Fitting Process
Quality Checks
Job Tracking
Production Monitoring
Technician Assignment

Delivery Management

Ensure timely and accurate order fulfillment through structured delivery workflows. Maintain transparency from dispatch to customer acknowledgment.

Delivery Planning
Product Packaging
Dispatch Tracking
Delivery Validation
Customer Confirmation

Inventory Management

Maintain real-time control over frames, lenses, accessories, and consumables across multiple locations. Optimize stock levels while reducing shortages and overstocking.

Multi-Location Inventory
Stock Transfer Management
Barcode Tracking
Low Stock Alerts
Inventory Adjustments

Procurement & Expense Management

Manage purchasing and business expenses through a centralized system. Streamline approvals, control costs, and maintain better visibility into company spending.

Purchase Management
Supplier Coordination
Expense Tracking
Approval Workflows
Cost Control

Finance & Accounting

Automate accounting operations and gain complete control over financial transactions and reporting. Monitor business performance, improve accuracy, and simplify financial management across all branches.

Journal Entries
Receivables & Payables
VAT Management
Bank Reconciliation
Financial Reports
Multi-Currency Support

HR & Payroll

Manage employees, payroll, attendance, and leave requests from a centralized HR platform. Simplify workforce administration while improving employee productivity and organizational efficiency.

Employee Records
Attendance Tracking
Payroll Processing
Leave Management
Employee Self-Service
Document Management

Attendance Integration

Automate attendance tracking and workforce monitoring with integrated biometric and scheduling systems. Gain better visibility into employee productivity.

Biometric Integration
Attendance Synchronization
Shift Scheduling
Overtime Tracking
Attendance Reports

Clinical Suite

Customer & CRM Management

Build lasting patient relationships with a 360-degree view of every customer,
from initial registration to long-term loyalty programs.

Customer Registration
Purchase History
Follow-ups & Reminders
Marketing Campaigns
MarketingProfile & Preferences
Communication Logs
Loyalty Programs

Appointment & Optometrist Management

Optimize practitioner availability and streamline the consultation journey for
both patients and clinicians.

Optometrist Master
Appointment Booking
Follow-up & Reminders
Activity Management
Schedule & Availability
Consultation Tracking
Calendar Integration

Prescription Management

Ensure clinical accuracy with robust prescription tracking that flows directly
into your ordering and production pipeline.

OD / OS Details
PD Measurement
Medical Conditions
Approval Workflow
Sphere, Cylinder, Axis, Add
Lens & Frame Selection
Prescription Validity

Retail & Financials

Sales & Invoice Process

From order creation to payment, manage the entire retail cycle with precision and ease.

Sales Order Creation
Frame & Lens Selection
Price & Discount Handling
Advance / Full Payment
Order Confirmation & Invoicing
Multi-currency Invoice Generation

Insurance Management

Streamline complex insurance claims and provider interactions within a unified billing interface.

Insurance-Linked Invoicing
Masked Invoices for Providers
Claim Submission Tracking
Claim Approval Workflows
Family Insurance Management
Insurance Aging Reports

Warranty & Claim

Maintain customer trust with transparent warranty tracking and efficient claim processing.

Warranty Period by Product
Customer-Facing Warranty Portal
Internal Claim Registration
Approval / Rejection Workflows
Automated Claim Notifications
Warranty History & Analytics

Advance Payment

Flexible payment handling for complex, long-term optical orders and clinical procedures.

Customer Advance Account Management
Automatic Accounting Entries
Advance Expiry Tracking
Expired Advance Handling
Advance Balance Transfer
Real-time Balance Visibility

Operations & Logistics

Optical Lab Management

Transform your optical laboratory into a highly efficient, precision-driven production center with automated workflows, real-time tracking, and complete visibility across every stage of lens manufacturing. Our Odoo Optical Lab Management solution seamlessly connects prescriptions, production, quality control, inventory, and delivery processes, ensuring faster turnaround times and superior product quality.

Production Workflow

Automated Lab Order Generation, Lens Fitting, and Assembly processes tracked in real-time.

Quality Inspection

Mandatory Quality Check points and Process Tracking ensures 100% accuracy before delivery.

Completion & Staging

Automated 'Ready for Delivery' status and completion logs for efficient fulfillment.

Technician Efficiency

Monitor rework rates and individual throughput to optimize lab operations.

Delivery

Order Creation & Packaging
Quality Recheck Protocol
Delivery Validation
Customer Acknowledgement
Delivery Tracking History
After-Sales Follow-up

Inventory

Multi-Location Inventory
Real-time Stock In/Out
Inter-branch Stock Transfer
Barcode / SKU Tracking
Automated Low Stock Alerts
Damaged Goods Tracking

Procurement

Purchase Requisition
RFQ & Vendor Selection
Purchase Order Workflow
Goods Receipt Note (GRN)
Vendor Bill Automation
Purchase Analytics

Enterprise Management

FINANCE & ACCOUNTING

Fully integrated financial suite with automated journal entries triggered by clinical and retail activities.

Automatic Journal Entries
Receivables & Payables
Bank Reconciliation
Financial Statements (P&L/BS)
Tax Compliance (VAT)
Multi-Currency Handling

HR & PAYROLL

Manage your workforce from optometrists to retail staff with localized payroll and performance tracking.

Employee Master Records
Attendance Integration
Payroll Processing
Leave & Holiday Management
Employee Self Service
Payroll & HR Reports

ATTENDANCE & EXPENSE

Secure biometric sync and granular expense tracking across all branch locations.

BioTime Biometric Integration
Attendance Sync (Auto)
Overtime & Shift Calculation
Expense Submission & Workflow
Petty Cash Management
Category-wise Tracking

Enterprise Insights & Reporting

Sales Performance

Track revenue, frame categories, and conversion rates by store.

Branch Comparison

Side-by-side performance metrics across regional chains.

Employee KPI

Individual productivity, optometrist case loads, and sales stats.

Financial Analytics

P&L, cash flow forecasting, and multi- currency reporting.

Inventory Reports

Turnover rates, SKU aging, and valuation metrics.

Insurance & Claims

Tracking approval rates, aging claims, and provider payouts.

Lab Production

Processing times, rework rates, and technician efficiency.

Custom Dashboards

Drag-and-drop report builder for unique business requirements.

Lead/Customer

Appointment & Consultaion

Prescription

Sales Order & Invoice

Insurance

Lab Process

Delivery

After-Sales & Warranty

Accounting & Finance

What Our Clients say.

4.9

5.0

"They are very familiar and a good team for focusing Magento developments."

IT Manager IHG Industry LLC

5.0

"Everything went smoothly."

Website Manager GeeKay Games

5.0

"The team had a proper plan in all the stages to achieve the best possible outcome."

IT Manager Fresh Fruits Company

5.0

"They can deliver whatever we like in terms of custom development."

E-Commerce Manager Fashion Rerun

5.0

"Their communication and knowledge of e-commerce were impressive."

Technical Head The Fitting Room

5.0

"All feedback was well taken, and improvements were made in quick time."

Managing Director Reeco

5.0

"Professional, responsive, and highly skilled. The project was delivered smoothly and exceeded our expectations."

Operations Manager Asian Opticals

5.0

"The speed of work and fixing issues was impeccable"

CEO Vivante International LLC

5.0

"The Commerce9 team was great at finding the right solutions for our needs and implementing them."

Co-Founder Seekspree

5.0

"They are well experienced in e-commerce and used to providing multiple solutions for a single problem."

Manager Aanacart

5.0

"Our top management is happy with the e-commerce site."

E-Commerce Manager Retail Company

Let's Achieve Together

We help businesses build expert Odoo ERP systems. Our team of Odoo developers specializes in designing, developing, customizing, and implementing Odoo to deliver immersive, engaging user experiences tailored to each client’s unique needs.

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